This website is a portal offering professional communication support services and Advanced English Language Coaching. Stephen Suddes is the owner, proprietor and sole administrator of this website.

This privacy policy applies to the following website: https://suddesnet.com

This is version

This policy maybe updated from time to time, as administration or the website dictates, or as regulations and legal requirements change. If you are registered or subscribe with suddesNET you will be notified by email of any updates or changes to this privacy policy changes. At any time, you can update or change your personal information by logging into your account on suddesNET

Personal information is collected only when absolutely necessary, and only for the express purpose of:

• Developing relevant, meaningful, and high-quality content on suddesNET.
• Responding to service and learning requests; and following up after correspondence (live chat, email, or phone inquiries)
• Administering special offers or discounts.
• Promoting awareness of new courses or services.
• Processing payment transactions in a secure and timely manner; issuing refunds where necessary.
• Seeking your feedback on services or products.

• Respect your right to privacy.
• Minimize unnecessary or unwanted electronic communications.
• Provide an unsubscribe link at the bottom of any marketing email.
• Identify advertisements and promotions in a clear, reasonable way.
• Include the physical address and contact information for my business.
• Monitor third-party email marketing services to ensure compliance.
• onour “opt-out” or “unsubscribe” requests in a timely way.
• Not use false or misleading subject lines, email addresses or links

Personal information that may be collected in your use of this website may include your name, email address, personal account preferences (for suddesNET); also, transactional data such as purchases of services, record of courses taken and technical data related to performance in language quizzes. The latter is retained to track student progress, but only if the student registers or enrols in a module. Information is collected during the purchase or enrolment process. Generally, personal data is not just created by a user’s casual interaction with the website. Personal data is generated from login, contact forms, posted comments, cookies, analytics, and a variety of third party embeds.

You have the following rights with respect to your personal data:

• If you edit, publish an article, or upload a homework assignment then an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after one (1) day;
• you may submit a request for access to the data we process about you;
• you may object to the processing;
• you may request an overview, in a commonly used format, of the data we process about you;
• you may request correction or deletion of the data if it is incorrect or not or no longer relevant. Where appropriate, the amended information shall be transmitted to third parties having access to the information in question.
• You have the right to withdraw consent at any time, subject to legal or contractual restrictions and reasonable notice. You will be informed of the implications of such withdrawal.
• You have the right to address a challenge concerning non-compliance with PIPEDA to our organization and, if the issue is not resolved, to the Office of the Privacy Commissioner of Canada.

To exercise these rights, please contact us. Please refer to the contact details on this page. If you have a complaint about how your data is handled, we would like to hear from you.

If you register, enrol, or subscribe using this website, you will receive a welcoming email, and be redirected to a web page requesting your consent for the collection and use of personal information. Should you withhold consent, or disagree, or ignore this request, then there will be some pages on the website which will not be accessible to you. If you have previously registered or enrolled, you may “de-register” at any time by simply sending an email to admin@suddesnet.com requesting de-registration and the deletion of all personal information. However, please be aware that this action may prohibit you from accessing certain sections of the website and may result in the loss of data such as test results or scores.

Personally Identifiable Information (PII) is any information or data that can be used on its own, or in combination with other data, to contact or locate an individual, or to identify an individual in context. The proprietor behind suddesNET is based in Canada, however the website is hosted on servers located primarily in the United States, and distributed through a Content Delivery Network (CDN) gobally. Every effort is made to comply with a broad range of laws, standards and best practices governing the collection, use and protection of personal information across multiple jurisdictions. Governing laws and regulations include, but are not necessarily limited to:

Your Personal Information is shared only with trusted third parties to help administer this website, and provide for the smooth administration of core services in a secure manner. Currently, these are as follows:

Personal Information is not sold, nor is it shared with outside parties. Products or services from third parties are not offered for sale or sold on suddesNET. There are no links third-party websites except for those listed in the table above, and these are ony for the purpose of conducting business. Links to social media accounts (Sharing) are provided, but it is the decision of the user to use these and login to their own social media account.

Users who register or enrol in modules on this website provide limiyted personal information, and this is stored in their user profile. Registration or enrolment is a two-stage process that requires validation of email address, and the this process is not automated. Registered users set their own unique password that enables access to their profile, thereby allowing them view, edit, or delete their personal information at any time (except they cannot change their username). The website administrator can view and edit that information, except for passwords. If a user forgets a password it can only be reset by that user.

Visitor comments or posts may be checked by an automated spam detection service. When visitors leave comments on this site, we collect only the data shown in the comments form. In background, the visitor’s IP address and browser settings help in spam detection. After approval of your comment, your profile picture (or avatar) is visible to the public but only in the context of your post, but only if you have enabled this feature.

Third party behavioural tracking is not allowed on suddesNET and “Do Not Track” (DNT) instructions are honoured when a browser DNT mechanism is in place. This website does not allow for automated decision making to aggregate personal information into an advertising profile.

If you have an account on this site, or have enrolled or registered in a module, you can request to receive an exported file of the your personal data collected and retained. You can request erasure of any personal data collected and retain on this website. This does not include data for administrative, legal, or security purposes such as parental consent for a minor to use the website.

You may visit core sections of the website anonymously. For core sections of this website there is no requirement to register or enrol, and you are not required to divulge any personal information. However, this website uses “cookies” that may track your use. This is done solely through a trusted third-party service. Depending on your browser, you may disable cookies, however, this may limit your ability to explore this website.

While core pages of the website may be browsed anonymously, others require that you “register” or enrol as a Subscriber by entering your name along with a valid email address. This enables limited access to crtain free courses, exercises, and quizzes; it also allows the site to keep track of your quiz results.

Collecting this information also helps to ensure site security and prevents bots (automated programs) from enrolling in courses and injecting malware that may be detrimental to the smooth and safe operation of this website.

Certain sections of this website offer enhanced or premium content where you are required to either pay a course/session fee or purchase a subscription. In theses circumstances you will be asked to register using your first name (or anonymous user name), and a valid email address.

Processing of payments is done using secure third-party payment processors — Stripe and PayPal — using encrypted tokens that mask or hide your personal information. This website collects only that information absolutey required to process or support payments, or issue refunds where applicable. This website does not process credit card transactions, nor does it store your credit card information on this website.

Whether a Casual Visitor or a Subscriber, you are given an option to “subscribe” (Opt-in) to receive periodic emails that include interesting articles on learning, links to blog posts, notice of course offerings, promotions, and other announcements.

In subscribing, you will be asked for explicit consent to receive any electronic communication. You may withdraw this consent at any time by clicking on the “unsubscribe” link at the bottom of any email and following the on-screen instructions. You may also send an email requesting this action.

Many websites enable advertising by third parties, usually through Google’s AdSense service. However, AdSense is not enabled on this website and there are no plans to do so. This helps to ensure a clean, uncluttered, and commercial-free experience.

When it comes to the collection of personal information, from children under 13 years of age, the US Children’s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission (FTC), United States’ consumer protection agency, enforces COPPA rules. They spell out what operators of websites and online services must do in order to protect children’s privacy and ensure safety online.

This website does not market to children under the age of 13. Children under the age of 18 are welcome to use suddesNET but must be introduced to the site by a parent or legal guardian, and have the express written consent of that parent or legal guardian.

Any sessions with minors (a person under the age of 18-years) is recorded and stored in a secure site. Furthermore, parents and legal guardians are encouraged to participate, and take an active role in their child’s effort to learn English with suddesNET Advanced English Language Coaching.

The Fair Information Practices Principles form the backbone of privacy law and have played a significant role in the development of data protection laws around the world. Understanding the Fair Information Practice Principles, and how they should be implemented, is critical to comply with the various privacy laws that protect personal information. In order to be in line with Fair Information Practices you will be notified by email within seven (7) business days should a data breach occur.

Download the most recent copy of the Privacy Policy for suddesNET